Marcelo
I’ve never bought from there, but I think in general it’s important to recognize and accept that people can have issues (in particular during a pandemic) and that several “stores”that sell TFs are really one-man operations or very small operations.
I mean this not to deny their responsibility as sellers, but to acknowledge that sometimes they may take some time to respond properly, for a variety of reasons.
I think some people are so anxious that they think that, after they buy something, the store should automatically be focused on their request (Amazon can do this, for most of the time), but if you are not Amazon, I don’t think it’s feasible. Surely, there’s also a (no-defined) limit for that time, so it’s put to everyone to define theirs.
